نظرة عامة
رصد مجتمع Hacker News هذا الخبر الذي حصد 4 نقطة و0 تعليق خلال ساعات قليلة، مما يجعله من أبرز أخبار الذكاء الاصطناعي اليوم. المصدر الأصلي: voker.ai.
في هذا المقال نستعرض أبرز ما جاء في هذا الخبر، تحليله من منظور عربي، وما يعنيه للمستخدمين العرب المهتمين بأدوات الذكاء الاصطناعي.
التفاصيل
Hey HN, we're Alex and Tyler, co-founders of Voker.ai (<a href="https://voker.ai/">https://voker.ai/</a>), an agent analytics platform for AI product teams. Voker gives full visibility into what users are asking of your agents, and whether your agents are delivering, without having to dig through logs. Our main product is a lightweight SDK that is LLM stack agnostic and purpose-built for agent products.<p>Agent Engineers and AI product teams don’t have the right level of visibility into agent performance in production, which results in bad user experiences, churn, and hundreds of hours wasted with spot checks to find and debug issues with agent configurations.<p>Demo: <a href="https://www.tella.tv/video/vid_cmoukcsk1000i07jgb4j65u67/view" rel="nofollow">https://www.tella.tv/video/vid_cmoukcsk1000i07jgb4j65u67/vie...</a><p>We recently conducted a survey of YC Founders and 90%+ of respondents said that the only way they know if their Agents are failing users in production is by hearing complaints from customers. They push a prompt change hoping that it fixes the problem and doesn’t break something somewhere else, and the cycle repeats.<p>We saw tons of observability and evals products popping up to try to address these problems, but we still felt like something was missing in the agent monitoring stack. Obs is good for individual trace debugging but is only accessible to engineers. Evals are good for testing known issues, but don't give insights into trends that teams don’t expect, so engineers are always playing catch up. Traditional product analytics tools do a good job tracking clicks and pageviews across your product surface but weren’t built ground up for agent products. Knowing what users want out of agents, and whether the agent delivered requires specific conversational intelligence / unstructured data processing techniques.<p>We came up with the agent analytics primitives of Intents, Corrections, and Resolutions to describe something pretty much all conversational agents had in common: a user will always come to an agent with an intent, the user might have to correct this agent on the way to getting their intent resolved, and hopefully every intent a user has is eventually resolved by the agent. Voker processes LLM calls by automatically annotating individual conversations and picking out user intent and corrections. Voker takes these and uses LLMs and hierarchical text classification to create dynamic categories that give higher level insights so you don’t have to read individual conversations to know what are the main usage patterns across your users.<p>The most common substitute solution we’ve seen is uploading obs logs to Claude or ChatGPT and asking for summary insights. There a
المصدر الأصلي
هذا الخبر مأخوذ من منصة Hacker News — المجتمع التقني الأكثر متابعة في العالم.